Knowledge Base

Serial Number Controlled Items

Use the Serial Number function to be able to trace individual Products and Assemblies from the time they’re received into stock (on a Purchase Order), to when they’re consigned to a Customer Order

Note:

To trace batches of Products and Assemblies instead of individual items, refer to Batch Controlled Items.

Mark an item as Serial Number Controlled

Note:

To be able to mark Products or Assemblies as Serial Number Controlled, you’ll need to have appropriate user access to the Product Catalogue module.

1.  Go to Product Catalogue > Products or Assemblies (depending on what type of item you want to mark as Serial Number Controlled). 

2.  Select the existing Product or Assembly you want to mark as Serial Number Controlled or create a new Product or Assembly.

3.  Under Additional Information on the right-hand side, toggle the Serial Number Controlled option to Yes

Note:

The Serial Number Controlled option can only be edited when there is zero stock of the selected item. If there are items in stock, you’ll need to make a Stock Adjustment to temporarily remove the stock, adjust the Serial Number Controlled option, and then make a second Stock Adjustment to return the items into stock. When returning the items into stock, you’ll need to enter the Serial Number for each item (either manually or using a barcode scanner).

4.  Click Save to save your changes.

Receiving Serial Number Controlled Items

When receiving Serial Number Controlled items into stock (from a Purchase Order), you’ll need to enter the Serial Number for each item (either manually or using a barcode scanner). 

Monitoring Serial Number Controlled Inventory (S/N Inventory)

Note:

To be able to view S/N Inventory, you’ll need to have appropriate user access to the Inventory module.

Use the S/N Inventory page to monitor and trace all Serial Number Controlled items.

Navigate to Inventory > S/N Inventory.
Use the Quick and Advanced Search to help you find the item you’re looking for.
By default, items are ordered by Product (numerically, then A-Z). To sort by something else, click on the column heading. Click again to reverse the sort order.
The Stock Location, Work Order, Purchase Order, Customer Order, Invoice and Credit columns help you to trace the item at a glance.

Despatching Serial Number Controlled Items

When despatching Serial Number Controlled items (for a Customer Order), you’ll need to select the Serial Number for each item (either manually or using a barcode scanner). For more information on despatching items, refer to Despatch Notes).

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