Knowledge Base
S/N Inventory
Use the S/N Inventory page to monitor and trace all serial number-controlled Products or Assemblies. From this page, you can add Internal Notes to or write off an item.
Navigate to Inventory > S/N Inventory. | |
Use the Quick and Advanced Search to help you find the serial number-controlled items you’re looking for. | |
By default, serial number-controlled items are sorted by Product (numerically, then A-Z). To sort by something else, click on the column heading. Click again to reverse the sort order. | |
Click on a serial number-controlled item to add or edit an Internal Note or to write off the item. Refer to S/N Inventory field explanations for more information on each field. |
Write off S/N controlled stock
To remove a serial number-controlled item from stock, follow the steps below.
Note:
To write off serial number-controlled items, you will need to have appropriate User Access to the Inventory Module.
S/N Inventory field explanations
Field | Mandatory? | Description |
Product | Automatic | Displays the name of the item as found in the Product Description field on the Product/Assembly record. |
Serial Number | Automatic | Displays the serial number entered when the Product/Assembly was added to stock. |
Stock Location | Automatic | Displays the current Stock Location of the item. |
Created by Work Order | Automatic | Auto-fills if the Assembly was created by a Work Order. Not applicable to Products. |
Used on Work Order | Automatic | Auto-fills if the item has been used as a Component Product on a Work Order. |
Purchase Order | Automatic | Auto-fills if the Product was added to stock via a Purchase Order. Not applicable to Assemblies. |
Customer Order | Automatic | Auto-fills if the item appears on a Customer Order. If the item appears on a Despatch Note this will also be displayed in brackets. |
Invoice | Automatic | Auto-fills if the item appears on an Invoice. |
Credit Note | Automatic | Auto-fills if the item appears on a Credit Note. |
Internal Notes | N | Add Internal Notes for reference. |
Written Off | Y | Select Yes to remove the serial-controlled item from stock. |
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